When the Day is Just Too Short

Daily life as a property manager is jam-packed.

Between preparing for owners' meetings, coordinating renovations, and the daily madness, there's hardly time to catch a breath.

Many are looking for relief - preferably immediately noticeable. Leading property management companies are already turning to Artificial Intelligence at this very point. Not to replace people, but to create room for them.

Examples from Practice

An AI-supported answering machine takes calls, automatically recognizes concerns, and forwards them correctly. This significantly reduces phone time, and the manager retains control over their day. Chatbots handle simple tenant inquiries, directly respond, or prepare complex cases for forwarding. This saves valuable minutes in communication. In automatic invoice checking, AI identifies deviations, reads amounts, and compares them with orders or contracts. So less paper ends up on the desk, and more time is left for decisions. In document classification, AI sorts contracts, invoices, and correspondence in seconds. No more long searching - everything is in the right place.

What sounds like fiction to many is already lived practice for some managers.

Some Are Still Waiting. Others are Already Shaping.

While some managements are still waiting, others seize the opportunity and actively shape the future. They test, learn, and step by step build a system that truly relieves them. The difference becomes apparent quickly: Those who use AI correctly have less stress, fewer errors, and more satisfied customers. Often, it is precisely the simple things that create immediately noticeable value.

What Does AI Specifically Bring?

As with all solutions, the added value depends on the user.

• An important email to the board - Here, AI can support packaging the content correctly and communicating it professionally.

• Questions about resolution collection - AI can help here by searching multiple hundred pages of documents in seconds and finding the exact right information.

• Strategy planning - Simply ask the AI how leading property management companies set their digitization strategy.

Often, it is simple things that bring immediately noticeable added value. Instead of spending hours every day researching documents, times can be reduced to minutes.

Outlook - How to Use AI Specifically?

In the next article, we'll show you how to systematically define AI use cases - and what steps are necessary to go from idea to implementation with a simple example.